Howard William Office National

You can add cost centres, different delivery addresses or contact lists by clicking on the Address Book located under Profile on the right hand side of the screen.

Initially your original registration details will appear but you can easily add new entries by clicking on 'New' then typing in the relevant details and clicking 'Add'. This can be done multiple times and at the point of order 'Check Out' you can then select any entry from the address book to change either the billing or the delivery details or both by clicking "Use as Delivery" or "Use as Billing" during the check out process.

Standard orders allow you to set up order templates so that frequently ordered items and quantities don't have to be re-entered every time. To make a standard order, simply create an order and then click "Save As Standard Order" on the check out page, the customer reference can then be used as a reference. Then to make use of this standard order, click the standard order you want from the list. This will cause the standard to be added to the current order.

You can use the Favourites function to mark your favourite or frequently accessed products for quick access later - without having to find them again. To add a product to your favourites, find the product and click on the red star. To view your favourites, click on the "Favourites" link and click on the product you wish to display.

Yes, if you have registered and logged in, you can see you order history by clicking on the relevant file located under View Orders on the right hand side of the screen.

Once you have logged in you can modify your personal details by clicking on your username Address Book. You can modify your name address, phone number, email address etc. Don't forget to click the 'Update' button to save your changes.

You can print an order, or most other screens as well, simply by clicking the "Print" button on your browser.

You needn't register with us to browse through our products. However we recommend that you register in order to be able to use favourites, order history and standard orders.

When you find a product you wish to order, either click the red up/down arrows to increment/decrement the quantity or simply fill in the quantity required in the "Qty" column then click the "Add to Order" button. This will add the desired quantity of the selected product(s) to the current order.

To review the current order, click in the Shopping Cart area located on the right hand side of the screen. You can edit the quantity of each item on the order and you can also add and delete items. You can also add text below each item and save this to the order for future reference but remember to click the "Update Order" button after adding text lines or making changes to the quantities.

When your order is complete, you can then proceed to the checkout.

There are two ways to find a product:

• Category Method. The first way is to click on a category to the left of the screen. This will open a set of sub-categories which you can then choose from. Continue opening up sub-categories until you find the product you want. (You may need to start by clicking on "Categories" to display the category list.)
• Search Facility. The second way to find a product is to use search facility. Enter the text you are looking for in the "Search for:" field and then click Go. Some product searches can produce long lists. Please use the "Next" button when it appears to see all results.